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2005 Metals Catalog Release
Our latest Metals Catalog edition was mailed to all existing customers during our
holiday closure. You should receive your copy within the next ten days. As always,
this release is packed with product additions throughout the various sections. Most
new items are labeled for easy identification. The most notable expansion is in our
sterling footage chain section. Chain footage has been so popular that we have nearly
doubled our selection. Many of the fresh designs are larger, fancy styles to complement
current trends. Due to popular demand from our clients, we have also increased our
selection of magnetic sterling clasps, toggles, large jump rings, links and more. We
always welcome your feedback and suggestions to help us as we search for new products.
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Chain and Wire Changes
Please note that we will be changing the terms of sale for our footage chain and
bulk wire products starting January 1, 2006. Please carefully read the new policies
printed below and in your 2006 Metals Catalog Edition.
Footage Chain
All chain footage is sold in minimum quantities of 36 inches unless otherwise noted.
However, we will use segments 7 inches or longer to fulfill your order unless you
specifically request longer pieces with each order. On longer lengths, we cannot guarantee
continuous footage since all chain factories join segments when spooling. We will not
re-spool to check for factory segmenting.
Bulk Wire
Minimum quantity for bulk wire is 1 ounce per stock number. Wire orders are filled using
pieces weighing at least .3 ounces. We cannot guarantee one continuous length for the
entire amount ordered. It is difficult to precisely weigh small wire coils before making
a cut from the larger coil; therefore, please expect plus or minus 10% variance from the
precise weight you request.
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US Mail Phase Out
Starting in 2006 we will limit our use of the US Mail Service for domestic parcel
deliveries. Existing accounts can make a special request for mail delivery in the
comments section of shopping cart orders. We have been very unhappy with the service
and claims process we have experienced, especially in the last year.
We highly recommend UPS for their excellent service and rapid problem resolution in
the rare instances of delay or damage. UPS Ground is comparable in price on shipments
within the continental US. Moreover, UPS will now insure all the items we carry.
Previously, bulk precious metal wire was not covered. We will continue to charge customers
the precise list price for UPS service without any additional handling fees.
We apologize for the inconvenience this change will cause for postal customers.
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Shopping Cart Updates
At last we are proud to report the implementation of several new website features.
We apologize for the launch delay. Customers can now login to avoid typing in billing
and shipping information with every order. Also, the shopping cart provides preliminary
out of stock notification. Please be aware that availability information is updated
several times during the day; so, the system may miss some stock outages and arrivals
that occur between updates.
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Coupon E-mailer
Starting in 2006 we will offer a subscription coupon mailer. Coupons will arrive to your
e-mail box every other Tuesday. To receive coupon deals you will need to provide the coupon
code at the time of your order or enter it in the comments section of your shopping cart
orders. Coupon savings will be exclusive to those using the coupon code and will only be
available during the week of each coupon release. We will post a subscription link on the
main page very soon.
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Employee News
Welcome to Jennifer and Lydia in Warehouse and Operations, respectively. Both joined us
in the fall and have rapidly learned the ropes here at Halstead Bead.
We are also proud to announce the arrival of Priscilla, our new packaging and counting
machine. Priscilla joins her predecessor, Elvis, in the warehouse department to help us
with stock break down and packaging.
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