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Reviews & Testimonials

We love hearing from our customers! Please feel free to email us or submit online service requests with your impressions and feedback. We read every single one and circulate feedback to the right people on our team. The testimonials shown here were published with permission from the customers and also went into some of our in-house newsletters so the Halstead team would know that their hard work is appreciated. It always feels good to hear from happy clients. Thank you so much for taking the time!

Your customer service is outstanding, your packaging is beautiful and the products I have received so far are wonderful - great quality!  Your catalog is fabulous.  I usually hate getting catalogs but yours will be staying with me and used often - it's pretty enough to leave on my coffee table!  But what I find most appealing is that your prices are better than most other options out there on almost every product!

-- Michelle D. (Provincetown, MA)

It is nice to know that your company takes the time to get to know their customers.  I am very pleased with my purchases and wish that I would of found you earlier!  I have a small online shop on Etsy but have been making jewelry for 10+ years now.  I will definitely order many times in the future and will pass your name on to my fellow artisans so they may also go shopping, too!

-- Darlene B. (Ocoee, FL)

I have been incredibly pleased with everything from Halstead!  I'm a small business customer, with the emphasis on the small, but I feel like I matter to you guys and that's nice … and rare.  I am planning to have a little section dedicated to your awesome components and chain in my shop when they come in.  Many of my customers like to know that they're supporting businesses that are 'likeminded' when it comes to customer service, small businesses, etc.

-- Brandy B. (Bartlett, TN)

Everything I have received so far has been wonderful.  I am working on making samples for my website and am so happy with the quality and value of everything.  I did hours and days and weeks of looking and pricing before placing an order, and Halstead was by far the best in both selection and cost.

-- Lona L. (Nashville, TN)

I just got my order of birthstone charms and they are FABULOUS!  The colors are amazing and the size and price are PERFECT.  I have to reiterate how much I love Halstead.  Your customer service, selection and prices are top notch and I love that you’re up the hill from me so I always get my stuff in record time.  I’m a huge fan of you all!

-- Tomi B. (Phoenix, AZ)

I would like to say how impressed I am from the customer support side of Halstead.  You put the human element into your business and it means a lot to me as a customer.  Your selection of products are exactly what I was looking for and more!  I found your online store while desperately searching for 3mm bezels and larger gauge silver wire for my new product line.  I was delightfully surprised at the selection and quality of goods you offer.  The quality exceeded my expectations when I opened the box and saw first hand that I had made the right choice.  Based on every aspect of my customer experience, Halstead has now become my primary source for my business' jewelry supply needs!  Well done, Halstead!  Very well done!

-- Michelle G. (Coconut Creek, FL)

Thank you for everything!  The items are of high quality, the service is superb and packaging is impeccable.  I will definitely order again!

-- Christy G. (Miramar, FL)

Absolutely fantastic folks!  I’ve ordered from Halstead for years and they are super-duper.  Being a small jewelry designer/business owner, their products have always given my designs that little ‘something extra’ that I feel helps my sales.  Customer service A+

-- Paige H. (Gainesville, FL)

I am very impressed with the excellent customer service and ease of registering with your company.  I also appreciate the fast shipping and great care taken in packaging my order.  I discovered Halstead through Google searching ‘sterling silver post earrings open loop’ and I knew right away that I would be planning to purchase all of my sterling findings from your website.  Great selection at very competitive prices.  I'm very much looking forward to making future purchases at halsteadbead.com!

-- Anna M. (Wheaton, IL)

I am very happy with the products I received yesterday.  I had some problems with French customs but one of your Customer Service Representatives did everything she could to help and I never felt alone dealing with the problems.  I like the human side of Halstead and the fact that it is a small family-run business like mine.  It felt like I was ordering from the shop around the corner when we are in fact 5000 miles away!  I am looking forward to ordering again.

-- Angelique P. (Versailles, France)
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