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jewelry customer

Customer complaints can be disheartening in the handmade jewelry business. Jewelers are giving their best tips for responding to, and avoiding, complaints.
March 12, 2019

Tips For Responding To (And Avoiding) Jewelry Customer Complaints

by Ashley Maldonado

Nearly every business across all industries has to deal with customer complaints. It’s a natural side effect of being a business owner unfortunately. But knowing how to deal with complaints can make or break your business. We talked to a few jewelry business owners for their best advice on how to handle customer complaints.